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Terms of sales

The website auxmarquises.com is a publication of the company Aux Marquises.

 

Editor information

Aux Marquises - 18 rue des Saulaies - 49400 + Saumur - FRANCE
Téléphone : +33 (0)6 16 56 46 42
Mrs Hélène Bafoin


Additional legal notices

 The word « owner » refers to the company « EI Aux Marquises ». Any available content on this website is the exclusive property and /or her providers and is protected by the national and international legislation about copyright. If you wish to use any of the contents on our website, please contact the webmaster helene.bafoin@gmail.com .

All collected personal data on this website www.auxmarquises.com will stay for internal use only and will not be transferred, traded or rented. We decline any liability about the exact and complete nature of the information on this website. The owner will be allowed to alter the contents or the services mentioned on this website at any time and without prior notice. The owner cannot be liable for external contents from links or references on this website. The owner cannot be liable either for messages or posts published by this website users or third parties.

Legal notices (CNIL)

All collected information will be data processed in order to answer your request.The data recipient is « EI Aux Marquises » . In accordance to the French Data Protection Act – January 6th 1978 amended in 2004, you are entitled to access and change your personal data by contacting ; « EI Aux Marquises » 18 rue des Saulaies  49400 SAUMUR-  France.

You may also refuse your data processing on legitimate grounds and register an opt-out cold calling list.

Use of cookies

One or several cookies ( small files) may happen to be placed on your computer harddisk while browsing on our website.They are used in order to make websites function properly as well as to provide a personal and exclusive access to our website. You can delete the cookies by opting out in the browser toolbar. They will be deleted for good once you’ve closed down the website.  If not, you will be informed that it could disturb or even prevent the use of our website and the services provided.

Terms of sale

They apply for « Bed and Breakfast », « Accomodation », «  Chambres d’hôtes », » gîte ».

The following terms apply to the  booking of rooms and /or accomodation  « Aux Marquises »

18 rue des Saulaies  49400 SAUMUR – France.  They stand for a booking contract between the owner/manager, Hélène BAFOIN and the guest for a B&B stay.

Length of stay

The customers rent one or several rooms for a period agreed and will not be able to claim for any right to stay any longer on the premises under any circumstances.

Booking Policy

a.A 25% deposit of the total amount will have to be cashed to confirm the reservation ; it will be deducted from the invoice . You thus confirm your total agreement with the following  terms of sale. Please note that if the deposit is not cashed in the alloted time, the booking cannot be confirmed and we consequently may release the rooms.

The owner asks customers to check and/or complete the following details during the booking process :

● contact details, particularly e-mail address and mobile phone number to be easily reached before and during the reservation process.

● if it is a gift card , their comments and the complete details of the recipient to send it to him/her.

● the details of the booked room(s), number of guests , arrival and departure dates, number of nights, etc..…

● The total amount due : breakfast being included , local taxes in addition.

● Prices do not include extra services. 

 b. Should any pandemic episode – Covid or any other- occur, special conditions will be applied : the 25% deposit will be cashed but we are commited to come to a mutual agreement with our customer about a change of dates . If no agreement can be reached and /or if a lockdown has to be applied by  government rules, the deposit will be refunded to the customer.

  1. Cancellation by customers

Cancellation or change in dates can only be made with the manager’s  agreement, Hélène BAFOIN, in which case additional costs may be applied.

●  Free cancellation until 15 days before check-in ( 7 days via www.booking.com ) .The deposit is refunded.

● After that, « Aux Marquises » keeps the deposit and should it be impossible to re-rent the rooms, the balance of the total invoice can be claimed.

● Early departures ; should the customers decide to shorten their stay,  the total amount is owed

  1. Cancellation Insurance

Please note that our prices do not include any cancellation insurance, therefore we strongly advise our customers to subscribe one.

  1. Cancellation by the owner

   

Should the owners, for reasons beyond their control, have to cancel a stay before the customers check-in , the latter have to inform them as soon as possible by phone or email. Deposits will of course be refunded immediately.

  1. Check-in time 

 

   Guests must check-in on the agreed date, from 5pm ( adjustable on previous agreement). Thank you for telling us in case of late arrival –after 7pm-by calling 00 33 (0)6 16 56 46 42.  The manager, Hélène BAFOIN, is entitled to change this check-in time in case of unexpected circumstances : you will be texted if it happens.

  1. Check-out time

The guests have to leave their rooms at 11am at the latest on the last day of their stay. After 12, an extra night will be charged.

  1. Balance of payment

 

The balance of invoice must be paid  when checking out or the night before, according to the customer’s choice. Drinks and extra-services not mentioned in this contract, will also be paid to the owner/manager before departure.

Means of payments accepted :

  • Cash
  • Cheque to « Aux Marquises »
  •  Bank transfer

 

  1. Tourist tax

The tourist tax is a local tax which is not included in our prices. It is collected by the manager in the name of the local authorities – Great Saumur Council- and is directly and entirely paid to the Tax Office.

       10. Room change

The owners are entitled to change the previously booked room for a similar or a bigger room , in which case the price will stay unchanged. No compensation can be claimed.

     11. Pets

In order to respect the peace and the rules of hygiene ,  pets are not allowed inside the house ( bedroms, breakfast room…..). They are welcome to stay outdoor, in the courtyard, terrace….

 In case of non- compliance to the rules, no refund will be made should the guests decide to leave .

      12. Occupancy – House Rules

       

             Guests are expected to respect the peace of the house and behave in accordance  

with its use. They are kindly asked to leave the rooms in a good state and will be held responsible for any loss or damage to the property caused by themselves or any person under their guidance (children, relatives….) . Parents, and /or relatives, guardians are responsible for the actions/ behaviour of their children at all times. We do not accept any liability for any accident or injury.

It is strictly forbidden to smoke inside the house without any exception. Smoking is allowed outside except near open doors and windows to prevent any inconvenience .

For safety reasons, it is strictly forbidden to use inside  the house : open flame devices such as matches, candles, flares  and open light devices .

13. Children

Children are welcome « Aux Marquises » on the following conditions :

● Under 3 : they may stay with their parents at the « Léonard » gîte provided with a cot, a bath, a changing table, a stair gate……..

● Above 3 : normal rate will be applied.

14. Breakfast

Breakfast is available in the breakfast room ( or on the terrace) from 8.30 am to 9.30 am , unless  agreed otherwise on the previous evening with Hélène  BAFOIN, the manager.

15. Table d’hôtes

●Meals are not provided by « Aux Marquises » . However, guests may bring their own food and eat in the breakfast room ( no food allowed upstairs in the rooms ).

●Thanks to a partnership with local restaurants, we can book a table for guests : it is best to ask when booking the room.  We can not be liable if no restaurant booking is possible on a busy evening.

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